Cancellation Policy
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Cancellation within 12 hours of purchase: You may cancel your order for any reason within 12 hours of purchase (if the product hasn't been shipped yet). After this time, we will be unable to process a cancellation.
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Cancellation with a cancellation fee: If you cancel your order after 12 hours but before the shipment of your item, you will be charged a 10% cancellation fee.
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Cancellation with a refund: If you cancel your order before the shipment of your item, you will receive a full refund. If you cancel your order after the shipment of your item, you will have to sent your package back to our warehouse to this address:
Galastraat 23, 1036LA Amsterdam, Netherlands, note that the refund amount will be lower than the amount paid since we also have fulfillment and shipping costs. -
Cancellation with a rescheduling option: If you need to cancel your order, you may reschedule your order for a later date. Please contact our customer service team to arrange a new delivery date.
It's a good idea to review the cancellation policy before making a purchase to ensure you understand the terms and conditions.